Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Account details — name, mobile number, email address, and delivery addresses
• Order history — products purchased, delivery preferences, and order feedback
• Payment information— payment method used (we don't store full card numbers)
• Usage data — pages visited, search queries, and app interactions to improve our service

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about orders, promotions, and service updates
• Personalize your shopping experience and recommendations
• Improve our products, services, and customer support
• Prevent fraud and ensure platform security

We don't sell your personal information to third parties. We may share information with delivery partners and payment processors only as necessary to fulfill your orders.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Choices

You have the right to:

• Access and update your personal information through your account settings
• Opt out of marketing communications (we'll still send order updates)
• Request deletion of your account and associated data
• Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@saathimart.com or through our contact page.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our service. See our Cookie Policy for details.

Third-Party Services

We may use third-party services for analytics, payments, and delivery. These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our service is not intended for children under 18. We don't knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or app notification. Continued use of SaathiMart after changes constitutes acceptance.

Contact Us

Questions about this policy? Contact us or email privacy@saathimart.com.